“What the heck just transpired” I believed, how could they assume me to travel household with the brakes In this particular condition? I could get killed? I went straight back into the shop and described to the gentleman, what I had just expert. He went outside the house with me, I gave him the keys and he commenced it up. He listened to the CLICKs and reported the sensor within the equipment shift console was negative and he would need to substitute it. He couldn’t obtain the substitute aspect at any of the outlets he would need to check out Nissan for the part. He mentioned he experienced my variety and would give me a contact. (I thought it was somewhat Peculiar that he knew so much about that aspect, when he was sending me out the door with no mentioning it.) How about the brakes I claimed, He claimed the store Service Tech reported “Bla bla bla some bladder was weak and might need to get replaced bla bla bla? I didn’t fully grasp what bladder he was discussing. I’m 74 a long time aged. I think he likely believed I'd go house and he would never ever listen to from me yet again Or even as it was close to closing time he just wished to be rid of me, I don’t know.
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Just before taking in the car to Firestone there was nothing at all Incorrect with my crisis breaks. Now my loved ones and myself lives are at risk because of the money rip-off Firestone workforce in Ohio has inflicted upon my vehicle and myself.
At that time I had been explained to car or truck only had several minimal leaks and they might not uncover radiator trouble. I need the $35.00 credited again to my account. I had been offered items I did not require. So So how exactly does one particular rely on Firestone to complete the perform that one particular pays for and do it appropriate. These people lied to me. I am a senior Girl plus they simply just informed me lies. I contacted BBB, Shopper Affairs and the company Office of Firestone. I need the $35.00 back.
Just two months subsequent that service, the truck broke down for a third time, whereby, at this time, we have been so displeased with The truth that the car had been serviced 2 times prior, in a three week period of time, that we didn’t even desire to convey it back again to Firestone.
Soon after selecting up my automobile I chose to look at the Courtesy Test list following likely dwelling, which I in no way do due to the fact I trustworthy them to inform me about what’s taking place and to deal with it. They have to use some type of Magic 8 Ball for the duration of this “Courtesy Test”. The main clue was the washer fluid was marked linked here off in the inexperienced Alright box. My washer fluid was absolutely empty when I introduced it in and wouldn’t even squirt. The oil degree box was marked off within the crimson box that has a hand composed note that stated “minimal 1q”. I couldn’t understand why this wouldn’t happen to be mentioned to me through that initially telephone get in touch with. I checked the oil degree myself, and it had been good.
In the last three weeks, Firestone has wasted many hrs of my time and turned my dream auto that often started out on the 1st transform and purred deeply into what sounds like an aged clunker that has a permanent Verify motor light on blaring in my confront.
I had just Fortunately expended more than three hundred bucks there times ahead of. I wasn’t treated like a valued purchaser by service supervisor Isaac and now Firestone will no more have my organization.
I known as one particular hour right before appointment yet again to make certain the Exclusive Purchased Tires that WERE NOT in inventory experienced arrived. Not wishing to push on my “risky tires”. I had been certain they have been delivered and to return on Down in essence.
August 22, 2017 at 7:fifty one pm I named Firestone on Steele creek rd they explained if I get there right before 7pm they can repair my flat or give me a completely new tire I reported OK I'm five minutes absent at that time it had been six:40pm I arrived at six:43pm I asked can I receive a new tire he seemed my name up and said I are going to be back again let me check with my technician then he comes again and tells me that his service technician vetoed all service for the evening. so I stated I just known as and anyone instructed me they may also help me he reported which was me so I stated I got here in advance of 7 What exactly’s the trouble you not to provide me a fresh tire or Patch it he stated no The technician explained he’s not using anymore tonight . So now I’m pissed then he tells me you'll be able to leave it right away and I said how my likely to get home you merely can’t put a new tire on it serious fast he explained no.
Firestone decided to go tear off the very best conclusion of my motor and repair service the valves. They finally replaced twelve valves and a number of other other elements, Even though I couldn’t inform you accurately simply because my receipt is illegible (no toner in printer).
????? here I reveal yet again she leaves. Its 2pm now! At 220pm I go to receive an update I used to be informed the tech was however wanting to reenact the trouble. This is ABSOLUTELY Absurd 5 hrs for ABSULTLY NOTHING. At this stage I just questioned for my auto back I will not be going again to this area. Firestones service leaves an exceedingly lousy flavor extremely dissatisfied customer and card holder
Never did realized until currently the aged sticker is still on windshield. So I'm wondering where the new sticker has become. I've chose to just take this issue up While using the Texas Section of community security to research this asap. Need to be an interesting case.
I came back again the following day around midday simply because I nevertheless have not heard from anyone about my motor vehicle. Now the initial Mgr. was guiding the desk. I proceeded to clarify what had took place the day just before. He informed me, if I desired, he would give me my a refund and I could go obtain a 2nd viewpoint. I said Okay. He then did a check my site little something to put the money back in my account, $seventy five.51. Ahead of I walked out the doorway I questioned, what about the damaged sensor and The truth that the brakes Visit the ground? He mentioned the service tech in no find more way touched the sensor and so that you can correct it he would have to tear apart the whole console to obtain to it and Aside from that the brakes were being old, worn out and the “bladder” after some time would go terrible.